Business writing tip

One of my students once asked during a weekend lecture:

“Prof, do you have any business writing tips?”

I smiled and said,

“Don’t do business writing.”

They laughed.

Then I explained.

Do not hide behind stiff formatting and lifeless jargon.

Do not drown your message in buzzwords that mean nothing.

No one talks like this in real life:

“Effective January 1, 2012, we are ceasing operations at this location due to unforeseen circumstances. We apologize for the inconvenience. For inquiries, please contact…”

You would never say that to a person’s face.

You would say:

“We’re closing this store. Sorry for the hassle. If you have questions, here’s how to reach us.”

See the difference?

One sounds like a memo.

The other sounds like a human being.

Write the second way.

Write like you speak.

The best business writing is clear, natural, and sincere.

It is not about sounding smart.

It is about being understood.

People do not respond to templates.

They respond to tone.

To honesty.

To intent.

So here is the rule:

If you would not say it that way in person,

do not write it that way on paper.

Simple.

Human.

Effective.

Utterly

Between work, postgrad, and teaching part-time,
I give a lot of presentations.

Five,

Sometimes twice.

Every month.

After a while, you notice patterns.

What works.

What loses attention.

What weakens your message.

And one thing became clear.

Most people talk too much

to say too little.

Not because they lack ideas.

Because they hide them

behind unnecessary words.

You have heard them.

Actually.

Basically.

Literally.

Very.

Totally.

Really.

Words that sound useful.

But add nothing.

We use them to sound polished.

We use them to sound intelligent.

We use them to buy time.

They do none of those things.

They dilute.

“Very important” is weaker than “important.”

“Basically the plan is” is weaker than “the plan is.”

“I literally think” is weaker than “I think.”

Strong communicators do not decorate ideas.

They deliver them.

Every word should earn its place.

If it does not add clarity,

it adds noise.

If it does not strengthen the message,

it weakens it.

Professionals respect their audience’s time.

They do not bury meaning.

They sharpen it.

They cut excess.

They remove filler.

They speak with intention.

Because clarity is credibility.

And precision is power.

Once you let go of pointless words,

your message becomes stronger.

Your confidence becomes clearer.

Your thinking becomes sharper.

Not louder.

Just better.

Say less.

Mean more.

Ate Atty.

Ate (noun)
Tagalog for older sister.

Atty. (noun)
Short for Attorney. A title my Ate carries with her name.

All my life, my sister has been ahead of me.
Not just in age, but in grit.

Very studious.
Straight As.
The type who gets disappointed over an 89.

Focused on the goal.
Unbothered by unnecessary things.
Never distracted. Never lazy.

Top of her class, always.
Consistent. Reliable. Serious about her dreams.

Maroon & Gold for her bachelor’s.
Blue & White for law.
Passed the bar.

No shortcuts.
No excuses.
Just years of showing up.

Growing up, she set the standard.
Not just for me, but for the whole clan.
Whether she liked it or not.

Now she’s officially a lawyer.

And yes, I’m proud.
Very proud.

Because not everyone can say this:

"My sister bought me a playstation"

“My sister is not just another lawyer.
She works for a Senior Justice
of the Supreme Court of the Philippines.”

Handle with care

Driving in Metro Manila during the holidays can test anyone’s patience.

Impatient drivers.

Motorcycles cutting through gaps.

Tension everywhere.

Then there was a car ahead of me moving slowly.

On its rear window was a small sign:

“Caution: New Driver.”

Just like that, my irritation softened.

I gave her space.

I gave her patience.

That small sign changed how I saw her.

And it made me wonder:

Would I have been as patient if the sign was not there?

Probably not.

We do not see the signs people carry.

No labels that say:

Going through a breakup.

Fighting depression.

Dealing with illness.

Barely holding it together.

If we could see those signs, we would be kinder.

But we should not need proof of someone’s struggle to offer grace.

So here is a simple rule:

Treat everyone like they are carrying a sign you cannot see.

Because most of the time, they are.

"Pro" tip

Professionals understand that composure is a skill.

It is not personality.

It is not luck.

It is trained.

Lawyers do not win cases by shouting in court.

They listen.

They think.

They respond with precision.

Surgeons do not panic in the operating room.

They focus.

They execute.

They stay calm when everything is on the line.

Pilots do not raise their voices during turbulence.

They communicate clearly.

They reassure.

They stay steady.

Because the best decisions are made with a level head,

not a raised one.

Somewhere along the way, people started confusing noise with importance.

In many workplaces, emotion has replaced urgency.

Whoever shouts the loudest.

Types in all caps.

Escalates first.

Creates the most drama.

Gets attention.

But attention is not impact.

And volume is not leadership.

The loudest person in the room

is often the least in control.

Shouting does not solve problems.

It fills silence.

It masks insecurity.

It exposes poor thinking.

Real professionals do not react.

They respond.

They ask questions before making accusations.

They gather facts before forming opinions.

They pause before speaking.

They do not let pressure dictate their behavior.

They dictate their behavior despite pressure.

Composure does not mean you care less.

It means you care enough

to stay clear-headed

when everyone else is losing theirs.

It means you protect your credibility.

Your judgment.

Your reputation.

Because in the long run,

people do not remember who shouted.

They remember who stayed calm

and got things done.

That is the way pros work.

Know your no

Every day, we engage with several people.

Each relationship asks something from us.

Every yes has a cost.

Sometimes it costs rest.

Sometimes it costs focus.

Sometimes it costs relationships.

Sometimes it costs peace of mind.

That is when I realized:

“No” is not selfish.

It is a boundary.

And boundaries protect what matters.

They protect your values.

Your standards.

Your purpose.

I am learning to say no when the work does not make me proud.

When quality is not possible.

When it steals time from what matters most.

When integrity is at risk.

When I am simply following the crowd.

When it does not move me forward.

Life constantly invites us to rush.

To answer quickly.

To agree automatically.

To move without thinking.

But wisdom lives in the pause.

In the quiet space between impulse and decision.

Where you ask:

Does this align with who I am becoming?

Does this deserve my energy?

Does this bring me closer to what truly matters?

Learning to say no has strengthened my yes.

When I say yes now,

I mean it.

I show up prepared.

Focused.

Fully committed.

Not resentful.

Not distracted.

Not halfway in.

Because every yes I give

has survived an honest no.

And that makes all the difference.

Open up about giving up

I used to think self-improvement was a private thing.

Something you worked on quietly.

Something you fixed on your own.

Something you did without letting anyone know.

Then I started talking.

Not to everyone.

To a close few I trusted.

I told them the things I wanted to give up.

Overeating.

Overspending.

Overreacting.

Worrying too much.

Procrastinating.

Letting small frustrations become big moods.

Things I was not proud of.

Things I usually kept to myself.

And something changed.

The moment I said them out loud,

they became real.

Not just thoughts.

Not just intentions.

Commitments.

Now, when I reached for something I said I would avoid,

someone would notice.

Not to judge.

To remind.

Not to shame.

To support.

I realized that the more people who know,

the harder it is to quietly go back to old habits.

Accountability keeps you honest.

But more than that,

it keeps you humble.

It reminds you that you are still learning.

Still growing.

Still human.

There is strength in vulnerability.

Admitting what you want to outgrow

does not make you weak.

It invites understanding.

It creates partnership.

It builds trust.

It says, “I’m trying. Help me do better.”

And most of the time, people will.

Progress, I am learning,

does not begin with pretending you have everything under control.

It begins with honesty.

With saying,

“This is where I struggle.”

“This is where I want to improve.”

“This is where I need support.”

So now, when I want to change something about myself,

I say it out loud.

To the people who matter.

Because growth is easier

when you are not doing it alone.

As for my “go up” goals?

That is for another entry. *wink*

Go first

Lately, people have been calling me “bibo.”

The one who volunteers.

The one who raises his hand.

The one who steps in.

And I guess it is true.

I try to go first.

Not first place.

Not first in line for credit.

Just… first to offer.

First to help.

First to try.

First to ask, “Do you need anything?”

I have learned that waiting is easy.

Waiting to be told.

Waiting to be invited.

Waiting to be needed.

Going first takes intention.

Before your partner hints they need support.

Before your parent asks for help.

Before a colleague struggles in silence.

Before a client follows up.

You notice.

You anticipate.

You act.

It is empathy in motion.

This is how you add value.

The people we trust most are not always the loudest.

They are the ones who notice.

They send a message before someone feels forgotten.

They refill the glass before it is empty.

They check in before problems grow.

They do not wait for urgency.

They respond to awareness.

The same principle applies to growth.

Do not wait for perfect timing.

Do not wait for permission.

Do not wait until you feel “ready.”

Seek the difficult path.

Volunteer for the messy project.

Choose the task others avoid.

Because that is where learning hides.

If it feels too easy, it probably is.

If it stretches you, it shapes you.

Growth begins when you stop waiting for instructions

and start moving with intention.

I am realizing that initiative is not about showing off.

It is about showing up.

Again and again.

When no one is watching.

When no one is counting.

When no one is asking.

So if you want to stand out,

do not wait to be chosen.

Choose to move.

Choose to care.

Choose to offer.

Choose to act.

Go first.