01 May 2012

It's not what you think

Every day, we engage with several people.

And every interaction invites interpretation.

We are quick to assume.
Quick to label.
Quick to judge.

A message comes late.
“They’re ignoring me.”

Plans get canceled.
“They’re losing interest.”

A colleague sounds distant.
“They’re being rude.”

Conclusions arrive faster than context.

But what if not?

Maybe that reply was written and forgotten in exhaustion.
Maybe that friend is barely holding it together.
Maybe that colleague is carrying something you cannot see.

Choosing empathy does not mean being naive.

It means choosing understanding over ego.

It means refusing to reduce people
to one moment,
one mistake,
one bad day.

Strong relationships are built on generosity of interpretation.

On giving others room to be human.

The world runs better
when we slow down our conclusions.

So the next time you feel tempted to react,
pause.

Ask yourself:

What else could be true?

What might I be missing?

Because behind every delay, misstep, or awkward moment,
there is often a story.

And almost always,
a person doing their best.

01 April 2012

Business writing tip

One of my students once asked during a weekend lecture:

“Prof, do you have any business writing tips?”

I smiled and said,

“Don’t do business writing.”

They laughed.

Then I explained.

Do not hide behind stiff formatting and lifeless jargon.
Do not drown your message in buzzwords that mean nothing.

No one talks like this in real life:

“Effective January 1, 2012, we are ceasing operations at this location due to unforeseen circumstances. We apologize for the inconvenience. For inquiries, please contact…”

You would never say that to a person’s face.

You would say:

“We’re closing this store. Sorry for the hassle. If you have questions, here’s how to reach us.”

See the difference?

One sounds like a memo.

The other sounds like a human being.

Write the second way.

Write like you speak.

The best business writing is clear, natural, and sincere.

It is not about sounding smart.
It is about being understood.

People do not respond to templates.

They respond to tone.
To honesty.
To intent.

So here is the rule:

If you would not say it that way in person,
do not write it that way on paper.

Simple.
Human.
Effective.

01 March 2012

Utterly

Between work, postgrad, and teaching part-time,
I give a lot of presentations.

Five,
Sometimes twice.
Every month.

After a while, you notice patterns.

What works.
What loses attention.
What weakens your message.

And one thing became clear.

Most people talk too much
to say too little.

Not because they lack ideas.

Because they hide them
behind unnecessary words.

You have heard them.

Actually.
Basically.
Literally.
Very.
Totally.
Really.

Words that sound useful.

But add nothing.

We use them to sound polished.
We use them to sound intelligent.
We use them to buy time.

They do none of those things.

They dilute.

“Very important” is weaker than “important.”
“Basically the plan is” is weaker than “the plan is.”
“I literally think” is weaker than “I think.”

Strong communicators do not decorate ideas.

They deliver them.

Every word should earn its place.

If it does not add clarity,
it adds noise.

If it does not strengthen the message,
it weakens it.

Professionals respect their audience’s time.

They do not bury meaning.
They sharpen it.

They cut excess.
They remove filler.
They speak with intention.

Because clarity is credibility.

And precision is power.

Once you let go of pointless words,
your message becomes stronger.

Your confidence becomes clearer.
Your thinking becomes sharper.

Not louder.

Just better.

Say less.

Mean more.

01 February 2012

Ate Atty.

Ate (noun)
Tagalog for older sister.

Atty. (noun)
Short for Attorney. A title my Ate carries with her name.

All my life, my sister has been ahead of me.
Not just in age, but in grit.

Very studious.
Straight As.
The type who gets disappointed over an 89.

Focused on the goal.
Unbothered by unnecessary things.
Never distracted. Never lazy.

Top of her class, always.
Consistent. Reliable. Serious about her dreams.

Maroon & Gold for her bachelor’s.
Blue & White for law.
Passed the bar.

No shortcuts.
No excuses.
Just years of showing up.

Growing up, she set the standard.
Not just for me, but for the whole clan.
Whether she liked it or not.

Now she’s officially a lawyer.

And yes, I’m proud.
Very proud.

Because not everyone can say this:

"My sister bought me a playstation"

“My sister is not just another lawyer.
She works for a Senior Justice
of the Supreme Court of the Philippines.”

01 January 2012

Handle with care

Driving in Metro Manila during the holidays can test anyone’s patience.

Impatient drivers.
Motorcycles cutting through gaps.
Tension everywhere.

Then there was a car ahead of me moving slowly.

On its rear window was a small sign:

“Caution: New Driver.”

Just like that, my irritation softened.

I gave her space.
I gave her patience.

That small sign changed how I saw her.

And it made me wonder:

Would I have been as patient if the sign was not there?

Probably not.

We do not see the signs people carry.

No labels that say:

Going through a breakup.
Fighting depression.
Dealing with illness.
Barely holding it together.

If we could see those signs, we would be kinder.

But we should not need proof of someone’s struggle to offer grace.

So here is a simple rule:

Treat everyone like they are carrying a sign you cannot see.

Because most of the time, they are.

01 December 2011

"Pro" tip

Professionals understand that composure is a skill.

It is not personality.
It is not luck.
It is trained.

Lawyers do not win cases by shouting in court.
They listen.
They think.
They respond with precision.

Surgeons do not panic in the operating room.
They focus.
They execute.
They stay calm when everything is on the line.

Pilots do not raise their voices during turbulence.
They communicate clearly.
They reassure.
They stay steady.

Because the best decisions are made with a level head,
not a raised one.

Somewhere along the way, people started confusing noise with importance.

In many workplaces, emotion has replaced urgency.

Whoever shouts the loudest.
Types in all caps.
Escalates first.
Creates the most drama.

Gets attention.

But attention is not impact.

And volume is not leadership.

The loudest person in the room
is often the least in control.

Shouting does not solve problems.
It fills silence.

It masks insecurity.
It exposes poor thinking.

Real professionals do not react.

They respond.

They ask questions before making accusations.
They gather facts before forming opinions.
They pause before speaking.

They do not let pressure dictate their behavior.

They dictate their behavior despite pressure.

Composure does not mean you care less.

It means you care enough
to stay clear-headed
when everyone else is losing theirs.

It means you protect your credibility.
Your judgment.
Your reputation.

Because in the long run,
people do not remember who shouted.

They remember who stayed calm
and got things done.

That is the way pros work.

01 November 2011

Know your no

Every day, we engage with several people.

Each relationship asks something from us.

Every yes has a cost.

Sometimes it costs rest.
Sometimes it costs focus.
Sometimes it costs relationships.
Sometimes it costs peace of mind.

That is when I realized:

“No” is not selfish.

It is a boundary.

And boundaries protect what matters.

They protect your values.
Your standards.
Your purpose.

I am learning to say no when the work does not make me proud.

When quality is not possible.
When it steals time from what matters most.
When integrity is at risk.
When I am simply following the crowd.
When it does not move me forward.

Life constantly invites us to rush.

To answer quickly.
To agree automatically.
To move without thinking.

But wisdom lives in the pause.

In the quiet space between impulse and decision.

Where you ask:

Does this align with who I am becoming?
Does this deserve my energy?
Does this bring me closer to what truly matters?

Learning to say no has strengthened my yes.

When I say yes now,
I mean it.

I show up prepared.
Focused.
Fully committed.

Not resentful.
Not distracted.
Not halfway in.

Because every yes I give
has survived an honest no.

And that makes all the difference.

01 October 2011

Open up about giving up

I used to think self-improvement was a private thing.

Something you worked on quietly.
Something you fixed on your own.
Something you did without letting anyone know.

Then I started talking.

Not to everyone.
To a close few I trusted.

I told them the things I wanted to give up.

Overeating.
Overspending.
Overreacting.
Worrying too much.
Procrastinating.
Letting small frustrations become big moods.

Things I was not proud of.

Things I usually kept to myself.

And something changed.

The moment I said them out loud,
they became real.

Not just thoughts.
Not just intentions.

Commitments.

Now, when I reached for something I said I would avoid,
someone would notice.

Not to judge.
To remind.

Not to shame.
To support.

I realized that the more people who know,
the harder it is to quietly go back to old habits.

Accountability keeps you honest.

But more than that,
it keeps you humble.

It reminds you that you are still learning.
Still growing.
Still human.

There is strength in vulnerability.

Admitting what you want to outgrow
does not make you weak.

It invites understanding.
It creates partnership.
It builds trust.

It says, “I’m trying. Help me do better.”

And most of the time, people will.

Progress, I am learning,
does not begin with pretending you have everything under control.

It begins with honesty.

With saying,
“This is where I struggle.”
“This is where I want to improve.”
“This is where I need support.”

So now, when I want to change something about myself,
I say it out loud.

To the people who matter.

Because growth is easier
when you are not doing it alone.

As for my “go up” goals?

That is for another entry. *wink*